Integrity Revenue Solutions

Trusted Practice Partner For Revenue Cycle Excellence

About Integrity Revenue Solutions

I’m Rocquel Graves, CPC, with 15+ years of hands-on experience in billing, coding, A/R, denials, and reimbursement for Trauma Level I & II hospitals and physician practices. I’m deeply knowledgeable in HIPAA and CMS guidelines, payer policy nuances, and day to day front/back office realities.
Integrity Revenue Solutions exists to give providers a reliable, ethical, and responsive partner who treats your revenue cycle with the same care you give your patients.

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What We’re About:

Accuracy first: Clean, compliant claims and precise coding reduce denials and rework.Relentless follow-through: Systematic A/R tracking and appeals until resolution.Transparency: Clear reporting you can read at a glance—no surprises.Compliance mindset: HIPAA/CMS aligned processes and least-necessary-data collection.

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Why Providers Choose Us:

Clinical-grade precision: Experience across high acuity settings (Trauma I/II) translates to fewer coding errors and cleaner claims.Faster cash flow: Proactive denials prevention + tight A/R follow-up reduces days in A/R.Actionable visibility: Simple dashboards and reports know exactly what’s paid, pending, or at risk.Flexible partnership: We can own your full RCM workflow or integrate with your in-house team.Compliance & confidentiality: HIPAA minded workflows; least necessary data forms and secure transmission.

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Services
(End-to-End Revenue Cycle)

Medical Coding
-CPT® Codes – Procedure coding with payer-specific edits in mind
-ICD-10-CM – Diagnosis coding with medical-necessity alignment
-HCPCS Level II – Supplies, drugs, and ancillary servicesBilling Management
-Electronic/Paper Claims Submission
-Medicare / Medicaid / Commercial Claims Submission
-Primary, Secondary & Tertiary Submission
-Claim Report Tracking (EDI/ERA monitoring, rejection resolution)Reimbursement Management
-Reimbursement Posting (ERA/EOB)
-Reimbursement Report Tracking (daily/weekly close)
-Insurance Overpayments (reconciliation & refund coordination)A/R Management
-A/R Tracking (aging by payer/CPT/denial code)
-A/R Claims Follow-Up (systematic touch schedule)
-Denials (root-cause analysis, corrective actions)
-Appeals (payer-specific templates, medical necessity support)Patient Management
-Patient Payment Posting
-Patient Statement Billing (clear, compliant statements)
-Patient Statement A/R Tracking
-Patient Collections Forwarding (per your policy)
-Patient Refunds (audit-backed and documented)Credentialing
-Payer Enrollment & Recredentialing
-CAQH Optimization
-Medicare/Medicaid & Commercial Plans
-Roster Maintenance & Status Tracking

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